FAQ’s
What makes Slvr Pals different from other jewellery brands?
Slvr Pals was created with the belief that silver deserves to be celebrated as a precious metal in its own right. We design contemporary 925 Sterling Silver jewellery that blends timeless craftsmanship with modern aesthetics. To us, luxury isn’t defined by a high price tag—it is defined by purpose, thoughtful design, and the personal stories a piece carries over time.
What material are your jewellery pieces made of?
Every piece in our collection is crafted from genuine 925 Sterling Silver. We are committed to conscious creation and exceptional craftsmanship, ensuring your jewellery offers lasting value and modern elegance.
Are Slvr Pals pieces suitable for everyday wear?
Absolutely! We design our jewellery to become a seamless part of your everyday life—celebrating your milestones, preserving memories, and expressing your individuality. Sterling silver is a durable precious metal meant to be lived in, loved, and worn daily.
Will my 925 Sterling Silver jewellery tarnish?
Yes, tarnishing is a natural process for genuine sterling silver when exposed to air, moisture, and everyday elements. However, this is simply a testament to its authenticity as a precious metal. In fact, wearing your silver often is one of the best ways to keep it naturally polished, as your skin’s natural oils slow down oxidation.
How should I clean and store my Slvr Pals jewellery?
Cleaning: Gently wipe your pieces after wearing them with a soft microfibre or jewellery polishing cloth. For a deeper clean, wash them in warm water with a few drops of mild dish soap, use a soft-bristled brush for intricate details, rinse, and dry completely.
Storage: Store your jewellery in a cool, dry place away from humidity (avoid damp bathrooms). Keep pieces in individual anti-tarnish pouches or soft cloth bags to prevent scratching.
Should I wear my jewellery while swimming or working out?
We recommend taking your Slvr Pals pieces off before swimming (chlorine and salt water can damage silver), showering, or engaging in heavy physical activity. Make your jewellery the last thing you put on and the first thing you take off to protect it from harsh chemicals, perfumes, and lotions.
How can I contact customer support if I have questions about my order or a specific piece?
We are always here to help you on your journey! You can reach out to our team directly through our website contact page or connect with us on our social media channels.